Seasoned Professionals for Senior Support

As the calendar pages turn, we all discover that perhaps we need a little more assistance performing daily routines. Our eyeglass prescription may change. Our medication labels may change. Our desire to leave our homes may become less frequent. But technologies can help bring us modern supports that we need to continue a productive lifestyle.

The Tech Angels of New Rochelle recently received a few compliments from clients about the special care we offer our more seasoned customers. They and their families expressed gratitude to the manner in which we customize trainings and offer other solutions.

Perhaps we need to increase font size on the screen displays. Perhaps your grandchildren would love a digital visit. There are many free tools that can support this. There is nothing like curling up in a big comfy chair with that special child in your life to read a book. But thankfully technologies offer many ways to virtually visit when those in person visits are not quite possible. A wave on a video screen and hearing the voice of a loved-one across the miles can bring such a smile to someone.

Would it be easier if groceries were delivered to your home with the push of a few buttons? Thankfully our connected world can make this possible. We would be glad to show you how to accomplish this.

So many wonderful options are just a click away. Let us assist you in learning how or setting up features. Give us a call at 914-482-8633 or email us.

The Tech Angels Keeping Up With the Times... with a new website design

If you have visited our main website (http://TheTechAngels.com) recently, you may have noticed a new look and feel. We are the same company that you can put your faith in for the service you need. However, we look a little sleeker, a little more eye-appealing, and the website is easier to navigate through. We still list our green policies, our gratitude page (thanks to all those that have helped in one way or another with the company), and our Easter Seals Autism Awareness campaign page. But now we have a more clear explanation of our services. If you are looking for experienced, knowledgeable support for your computer issues, we are willing to help. The same work ethic of keep costs down for the customer, but make a modest profit for our time and expertise apply. We firmly stand behind our slogan "You can have faith in The Tech Angels of New Rochelle!".

Coming Soon

The Tech Angels of New Rochelle website (http://TheTechAngels.com) will have a new look shortly. After serious deliberation as to background, color scheme, content and a host of other choices we are almost ready to launch. There will be a testimonial section devoted to showcasing our relationships with out partners and clients. If you would like to be included on the testimonial page, please feel free to send an email to thetechangels@yahoo.com with your comments. Need additional incentive? All emails received will be entered into a drawing to win a grab bag full of interesting business and technology related items. Quite a lovely assortment. We are sure our clients and partners are grateful for our services and will having wonderful statements to make. But as we are grateful for your support we have put together a little thank you as well as a token of our gratitude.

So check back soon to see the new face of The Tech Angels of New Rochelle!

Backup Plans

Recently the news (ex: http://www.washingtonpost.com/wp-dyn/content/article/2009/01/26/AR2009012602087.html) discussed how the White House experienced an email slowdown/stop. The mail server which funnels incoming and outgoing emails was temporarily down. Now perhaps the White House may have more sensitive information to convey and therefore needs more security than we do. But hearing about this reminded us about the importance of alternative communication tools. At times we all experience internet tool sluggishness to say the very least. Today there are so many options for free web-based email accounts with large storage capabilities.

The Tech Angels of New Rochelle would like to recommend setting up one or more backup email accounts to facilitate your business/personal communications. Sometimes when one email system is unable to allow you to login your flow of communication is still functioning you just are unfortunately blocked from accessing it. If you setup a mail forwarding (a standard where every email one email account receives sends a second copy to another email address), you may still receive new messages and not be left out of the loop while your main email provider repairs it's login page. So many options abound: gmail.com, hotmail.com, mail.yahoo.com, aim.com, mail-us.gmx.com, inbox.com, and more.

Why not setup more than one? Then you have more chances of locating and maintaining the ability to send emails. There is also an excellent tool: http://www.e-mailanywhere.com.
This website allows you to login to your other web-based pop3 emails. At times one of my accounts will have difficulty with it's main page for logging in. But my actual email account is still flowing email in and out. If I use e-mailanywhere (don't forget the hyphen and the www), then I can still read my recent emails that I otherwise would have missed.

If the White House experiences the occasional slowdown/stopage, you know we will experience it from time to time. Be prepared. An ounce of prevention is worth a pound of cure. Having a backup plan might mean the difference between completing an essential task and not following through on someone's communication. May your email experiences be smooth. But for those moments when they aren't, have a backup!

Caveat Emptor (Buyer Beware) with Popup Ads

The Tech Angels of New Rochelle recently received a call from a distraught computer user seeking computer repair. They at first complained that their computer was broken. But then they further explained what happened. While surfing the net, they clicked on a "harmless", or so they thought, video link and suddenly the havoc began. Now they have popups galore and lots of frustration. When a popup ad appeared for assistance cleaning their machine of spyware and antivirus they thought they were doing the right thing and decided to purchase a better online protection system. Well roughly $130 later they realize that the pop up offer was probably not legit and their computer is not any better then before they made the transaction.

Please hear, well okay read, the tech advice of The Tech Angels of New Rochelle. Do not agree to purchase software from a popup ad you receive while in the midst of computer issues. At least have a second set of professional eyes view the popup before agreeing to make a purchase.